Elera App - Privacy Policy

This Privacy Policy describes how Elera App ("Elera App," "we," "us," or "our") collects, uses, and discloses your information when you use our website, applications, and services (collectively, the "Services"), especially in relation to our digital products.

By using the Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect several different types of information for various purposes to provide and improve our Services to you.

  • Personal Information: While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Information"). Personally identifiable information may include, but is not limited to:

    • Email address
    • First name and last name
    • Billing information (processed by secure third-party payment processors)
    • Usage Data

  • Usage Data: We may also collect information that your browser sends whenever you visit our Services or when you access the Services by or through a mobile device ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. When you access the Services with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

2. How We Use Your Information

Elera App uses the collected data for various purposes:

  • To provide and maintain our Services, including processing your orders for digital products.
  • To notify you about changes to our Services.
  • To allow you to participate in interactive features of our Services when you choose to do so.
  • To provide customer care and support.
  • To provide analysis or valuable information so that we can improve the Services.
  • To monitor the usage of the Services.
  • To detect, prevent, and address technical issues.
  • To process payments for digital products.
  • To communicate with you, including sending you emails about your purchases, updates, and promotional materials (you can opt-out of promotional emails).

3. How We Share Your Information

We do not sell or rent your Personal Information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: We may employ third-party companies and individuals to facilitate our Services ("Service Providers"), to provide the Services on our behalf, to perform Service-related services, or to assist us in analyzing how our Services are used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. This includes payment processors who handle your payment information securely.
  • Legal Requirements: Elera App may disclose your Personal Information in the good faith belief that such action is necessary to:
    • To comply with a legal obligation.
    • To protect and defend the rights or property of Elera App.
    • To prevent or investigate possible wrongdoing in connection with the Services.
    • To protect the personal safety of users of the Services or the public.
    • To protect against legal liability.

4. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your Personal Information, such as the right to access, correct, or delete your data. If you wish to exercise any of these rights, please contact us.

6. Children's Privacy

Our Services are not intended for use by children under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Services, prior to the change becoming effective and update the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: [Your Contact Email Address]
  • By visiting this page on our website: [Link to Your Contact Page, if applicable]